Terms of Service
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Last Updated: 11/22/2025
These Terms of Service (“Terms”) govern the use of junk removal, hauling, cleanout, and related services (“Services”) provided by this business (“Provider”). By requesting, scheduling, or receiving any Services, the customer (“Customer”) agrees to these Terms.
1. Service Overview
The Provider offers junk removal, hauling, cleanout, and light demolition services for residential and commercial properties. Services include removal and disposal of approved items, transportation, labor, and handling.
2. Scheduling & Appointments
Appointments are scheduled on a first-come, first-served basis.
Arrival windows are approximate; delays may occur due to traffic, weather, or job duration.
Customer must provide accurate access information, including gate codes, parking instructions, and any relevant entry notes.
3. Pricing & Payment
Pricing is typically based on the volume of items removed, labor required, weight, and disposal fees.
A final price is typically provided on-site before work begins.
Payment is due upon completion of service unless otherwise agreed in writing.
Accepted forms of payment may include cash, credit/debit cards, or digital payment methods.
4. Customer Responsibilities
The Customer agrees to:
Provide safe and clear access to all items scheduled for removal.
Ensure that all items to be removed are clearly identified.
Disclose any hazardous materials, infestations, sharp objects, or unsafe conditions.
Secure pets, valuables, and breakable items in the service area.
5. Items Not Accepted
Certain items may not be accepted due to safety or legal restrictions, including but not limited to:
Hazardous chemicals
Gasoline or fuel
Pressurized tanks
Biohazard materials
Medical waste
Asbestos or asbestos-containing items
Provider reserves the right to refuse removal of any item deemed unsafe or prohibited.
6. Safety & Property Protection
The Provider will take reasonable precautions to avoid damage.
However, the Customer acknowledges:
Removal of large or embedded items may cause minimal wall, floor, or landscaping marks.
Provider is not responsible for damage caused by pre-existing structural weakness, poor construction, or unsafe access paths.
Customer should remove fragile objects, secure pathways, and communicate any known risks before service begins.
7. Disposal & Recycling
Items may be disposed of, recycled, or donated at the Provider’s discretion.
Once items are removed, they cannot be returned.
8. Cancellation Policy
Cancellations should be made at least 24 hours in advance.
Failure to do so may result in a cancellation fee or rescheduling limitations.
9. Limitations of Liability
To the fullest extent permitted by law:
Provider is not liable for indirect, incidental, or consequential damages.
Provider’s total liability shall not exceed the amount paid for the specific service.
Customer assumes responsibility for unsafe site conditions, undisclosed hazards, or misidentified items.
10. No Guarantees
Provider does not guarantee:
Availability of specific appointment times
Acceptance of all item types
That removed items will be donated, even if requested
Exact completion times
All services are provided on an “as available” basis.
11. Changes to Terms
Provider may update these Terms at any time.
Continued use of Services after updates constitutes acceptance of the revised Terms.
12. Governing Law
These Terms are governed by the laws of the state or region where services are performed, without regard to conflict-of-law principles.
13. Contact
Questions regarding these Terms may be directed to the Provider through the contact method listed on the business website or service page.